Refund Policy

At HookIPTV, we aim to provide high-quality IPTV services. Please review our refund policy carefully before purchasing.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Service is not delivered as described
• Technical issues that cannot be resolved

2. Non-Refundable Situations

• Change of mind after purchase
• Partial use of subscription
• Incorrect device compatibility

3. Refund Request Period

Refund requests must be submitted within 7 days of purchase.

4. Processing Refunds

If approved, refunds will be processed using the original payment method within a reasonable timeframe.

5. Subscription Cancellation

You may cancel your subscription at any time; however, cancellation does not guarantee a refund.

6. Contact

For refund requests, please contact our support team with your order details.